Booking Terms & Conditions – Neuro and Spine Center
- Appointment Booking: Appointments can be scheduled via phone, email, or our online booking system. When booking, please provide accurate and complete details to ensure proper scheduling and treatment.
- Cancellation & Rescheduling: If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
- Late Arrivals: We request that you arrive 10-15 minutes before your scheduled appointment. If you arrive late, your consultation may be shortened or rescheduled to accommodate other patients.
- Consultation Fees: All consultation fees must be paid at the time of booking or during the appointment. Fees are non-refundable unless otherwise specified.
- New Patient Consultations: For new patients, additional time may be required to review medical history and perform necessary diagnostics. Please arrive early for your initial consultation.
- Confirmation of Appointment: An appointment confirmation will be sent to you via SMS or email. It is your responsibility to verify the details and notify us of any errors.
- No-Show Policy: Failure to attend a scheduled appointment without prior notice may result in a no-show fee and difficulty in booking future appointments.
- Health & Safety: Please inform us of any medical conditions or special requirements prior to your appointment. This ensures that we can provide the best care possible during your visit.
By booking an appointment with the Neuro and Spine Center, you agree to abide by these terms and conditions. Thank you for your understanding!
